Couchsurfing

Couchsurfing

Redesigning the most problematic pages of Couchsurfing app

Overview

ROLE

UX/UI Designer

TEAM

Solo project

DELIVERABLES

3 hi fi screens with prototype & 1-2 micro interactions

3 hi fi screens with prototype & 2 micro interactions

DURATION

3 days (21 hours)

Couchsurfing : time for a refresh

I was challenged by Ironhack to redesign at least 3 high-fidelity screens of an app of my choice. As a passionate traveler, I immediately thought of Couchsurfing, which I have used extensively during my recent trips, and recalled that the app was in serious need of a refresh.

As a reminder, Couchsurfing is a social networking platform that connects travelers with locals who offer free accommodations. Users create profiles, find hosts worldwide, and engage in cultural exchange. However, in recent years, Couchsurfing has experienced a decline in popularity. This decline may be partly attributed to the numerous UX and UI flaws observed in the app.

Heuristic analysis

I selected 3 pages of Couchsurfing that I found problematic and conducted a thorough heuristic analysis to enhance my comprehension of the app's usability. I noticed most of the problems in 3 main areas:

  • Match between system and the real world: The wording is confusing, and we don’t always know what to expect behind categories such as 'names' or 'click to actions.
    



  • Consistency and standards: Some icons used in the bottom navigation bar and on different pages of the app are not explicit enough and can be misleading.



  • Aesthetics and minimal design: Key information does not stand out. The fact that main categories are not clearly separated is one of the main causes.



I selected 3 pages of Couchsurfing that I found problematic and conducted a thorough heuristic analysis to enhance my comprehension of the app's usability. I noticed most of the problems in 3 main areas:

  • Match between system and the real world: The wording is confusing, and we don’t always know what to expect behind categories such as 'names' or 'click to actions.
    



  • Consistency and standards: Some icons used in the bottom navigation bar and on different pages of the app are not explicit enough and can be misleading.

  • Aesthetics and minimal design: Key information does not stand out. The fact that main categories are not clearly separated is one of the main causes.



I selected 3 pages of Couchsurfing that I found problematic and conducted a thorough heuristic analysis to enhance my comprehension of the app's usability. I noticed most of the problems in 3 main areas:

  • Match between system and the real world: The wording is confusing, and we don’t always know what to expect behind categories such as 'names' or 'click to actions.



  • Consistency and standards: Some icons used in the bottom navigation bar and on different pages of the app are not explicit enough and can be misleading.



  • Aesthetics and minimal design: Key information does not stand out. The fact that main categories are not clearly separated is one of the main causes.



Visual competitive analysis

I decided to focus my analysis on Airbnb, Meetup, and TripAdvisor, which are important platforms for travelers looking for local experiences.

Airbnb uses a deep shade of magenta as its primary color, while Meetup uses a shade of pink; both convey a warm and energetic feeling. Whereas Airbnb mainly uses grey and white for secondary and background colors, Meetup opts for additional colors like blue, which counterbalances with a more peaceful feeling. TripAdvisor takes a different color direction, using a primary green which gives a fresh impression, reminding of nature exploration, balanced with a vibrant yellow.

I decided to focus my analysis on Airbnb, Meetup, and TripAdvisor, which are important platforms for travelers looking for local experiences.

Airbnb uses a deep shade of magenta as its primary color, while Meetup uses a shade of pink; both convey a warm and energetic feeling. Whereas Airbnb mainly uses grey and white for secondary and background colors, Meetup opts for additional colors like blue, which counterbalances with a more peaceful feeling. TripAdvisor takes a different color direction, using a primary green which gives a fresh impression, reminding of nature exploration, balanced with a vibrant yellow.

I decided to focus my analysis on Airbnb, Meetup, and TripAdvisor, which are important platforms for travelers looking for local experiences.

Airbnb uses a deep shade of magenta as its primary color, while Meetup uses a shade of pink; both convey a warm and energetic feeling. Whereas Airbnb mainly uses grey and white for secondary and background colors, Meetup opts for additional colors like blue, which counterbalances with a more peaceful feeling. TripAdvisor takes a different color direction, using a primary green which gives a fresh impression, reminding of nature exploration, balanced with a vibrant yellow.

Moodboard

While sharing, kindness and curiosity are important brand attributes of Airbnb, I wanted to add up an adventurous and cozy side that are important characteristics which I think relate well to travellers connecting to the platform. 





As you will see on my Style Guide, the following moodboard influenced me a lot to select orange as a primary color and blue as a secondary color. I think that orange conveys well this feeling of adventure and warm welcoming, while blue is calming, represents the horizon of great spaces you takes time to admire and that brings a sense of balance and serenity when travelling.

While sharing, kindness and curiosity are important brand attributes of Airbnb, I wanted to add up an adventurous and cozy side that are important characteristics which I think relate well to travellers connecting to the platform. 





As you will see on my Style Guide, the following moodboard influenced me a lot to select orange as a primary color and blue as a secondary color. I think that orange conveys well this feeling of adventure and warm welcoming, while blue is calming, represents the horizon of great spaces you takes time to admire and that brings a sense of balance and serenity when travelling.

While sharing, kindness and curiosity are important brand attributes of Airbnb, I wanted to add up an adventurous and cozy side that are important characteristics which I think relate well to travellers connecting to the platform. 





As you will see on my Style Guide, the following moodboard influenced me a lot to select orange as a primary color and blue as a secondary color. I think that orange conveys well this feeling of adventure and warm welcoming, while blue is calming, represents the horizon of great spaces you takes time to admire and that brings a sense of balance and serenity when travelling.

Visual identity

Final result

On the whole, my primary color (orange) is primarily used for my call-to-action (CTA) buttons and to provide structure by using it to delineate different categories

On the whole, my primary color (orange) is primarily used for my call-to-action (CTA) buttons and to provide structure by using it to delineate different categories

On the whole, my primary color (orange) is primarily used for my call-to-action (CTA) buttons and to provide structure by using it to delineate different categories

  • Categorization: I decided to outline each category more clearly with strokes, lines, and shades, distinguishing important contents of the page.

  • Slider: I removed the horizontal scrolling for the three categories 'Hôtes', 'Visiteurs', and 'Événements' to have them all visible on the screen at once. I found it unnecessary to scroll just to access one more category.

  • CTA: I added a button for 'Devenez membre vérifié' and 'Voyage à venir' because we were unsure about which action to take when viewing these fields.

  • Categorization: I decided to outline each category more clearly with strokes, lines, and shades, distinguishing important contents of the page.

  • Slider: I removed the horizontal scrolling for the three categories 'Hôtes', 'Visiteurs', and 'Événements' to have them all visible on the screen at once. I found it unnecessary to scroll just to access one more category.

  • CTA: I added a button for 'Devenez membre vérifié' and 'Voyage à venir' because we were unsure about which action to take when viewing these fields.

  • Reorganization of the event section: I reshaped the structure to provide a better overview.

  • Icons: I added a legend to each icon in the navigation bar and changed the profile icon to improve clarity

  • Reorganization of the event section: I reshaped the structure to provide a better overview.

  • Icons: I added a legend to each icon in the navigation bar and changeed the profile icon to improve clarity

  • Search: I reshaped the search field and added a default date to avoid confusion.

  • Hosts' profiles: I added a shade and rounded corners to the profiles to help them stand out better, as users might want to view more details about their chosen host.

Prototype video

Do you have an inquiry? Reach out anytime

Do you have an inquiry? Reach out anytime

Do you have an inquiry? Reach out anytime

© 2024 Hervé Bon

All rights reserved

Made with

and lots of chocolate

© 2024 Hervé Bon

All rights reserved

Made with

and lots of chocolate

© 2024 Hervé Bon

All rights reserved

Made with

and lots of chocolate